welcome to the
fine print
You're here because we both know the importance of keeping things crystal clear. No surprises, no confusion- just the essentials you need to know about booking, cancellations and all that good stuff. Consider this your VIP pass to smooth sailing when it comes to appointments. Your time is just as valuable as mine, so let's make sure we're on the same page, shall we? Read on, and let's keep things fabulous and flawless!
booking
policy
BOOKING YOUR APPOINTMENT SHOULD BE AS EASY AS BOOKING YOUR NEXT VACATION- NO STRESS, NO DRAMA. YOU'LL NEED TO BOOK YOUR APPOINTMENT ONLINE VIA MY SCHEDULING SYSTEM, WHICH IS SIMPLE AND PAINLESS. JUST PICK A TIME, RESERVE YOUR SPOT, AND BOOM- YOU'RE IN! NO DEPOSIT REQUIRED, JUST A COMMITMENT TO SHOW UP AND END UP FEELING FABULOUS. EASY, RIGHT?
appointment
changes
PLANS CHANGE- I TOTALLY GET IT! BUT IF YOU NEED TO SWITCH THINGS UP, PLEASE LET ME KNOW WITHIN A 24-48 HOUR TIME FRAME. THAT WAY, I CAN KEEP THE MAGIC FLOWING SMOOTHLY FOR EVERYONE. I MIGHT NOT ALWAYS BE ABLE TO ACCOMODATE LAST MINUTE CHANGES, AND THATS NO FUN. SO, TRY TO GIVE ME A HEADS-UP SO WE CAN KEEP THINGS FABULOUS!
cancellation
& no show
policy
THINGS COME UP, THAT'S LIFE! SO, LET'S MAKE SURE WE'RE BOTH ON THE SAME PAGE WHEN LIFE GETS IN THE WAY. CANCELLATIONS: GIVE ME A SHOUT AT LEAST 48 HOURS BEFORE YOUR SCHEDULED APPOINTMENT IF YOU NEED TO CANCEL OR RESCHEDULE. MISS THAT WINDOW, AND A $75 FEE WILL APPLY. NO-SHOWS: IF YOU MISS YOUR APPOINTMENT WITHOUT ANY HEADS UP, YOU'LL NEED TO PAY A $125 NO-SHOW FEE THAT'LL BE DUE BEFORE OR AT THE TIME YOU BOOK ANOTHER APPOINTMENT. IT'S NOTHING PERSONAL, BABE. IT'S JUST THAT I PLAN MY DAY AROUND THE APPOINTMENTS THAT ARE SCHEDULED.
late arrivals
LISTEN, I'M NOT HERE TO PRETEND I'M ALWAYS ON TIME EITHER- LIFE'S WILD. BUT HERE'S THE DEAL . . A FEW MINUTES LATE? SHOOT ME A QUICK TEXT. 15 MINUTES LATE? WE MAY NEED TO TWEAK YOUR SERVICE (BUT THE FULL SERVICE PRICE STILL APPLIES). 20-30 MINUTES LATE? IT'S LIKELY WE'LL NEED TO RESCHEDULE AND THE CANCELLATION FEE OF $75 WILL APPLY. LET'S WORK TOGETHER TO KEEP THINGS RUNNING LIKE A WELL-OILED MACHINE!
product
returns
YOU'VE GOT 30 DAYS TO FALL IN LOVE WITH YOUR NEW PRODUCT, BABE- AND I FEEL CONFIDENT THAT YOU WILL! BUT, IF YOU DON'T- IT'S NO BIGGIE, BRING HER RIGHT ON BACK FOR A FULL REFUND. AFTER 30 DAYS BUT BEFORE 60 DAYS YOU'RE WELCOME TO SWAP IT OUT FOR A PRODUCT OF EQUAL OR LESSER VALUE. ONCE WE HIT THAT 60-DAY MARK YOU AND YOUR PRODUCT HAVE MADE IT OFFICIAL- NO SWAPSIES.
service
refunds
BECAUSE MY SERVICE ARE TIME., TALENT AND PRODUCT ALL ROLLED INTO ONE, SERVICE REFUNDS ARE NOT OFFERED. HOWEVER, IF YOU EVER FEEL LESS THAN THRILLED WITH YOUR HAIR, I'LL ABSOLUTELY DO EVERYTHING I CAN TO MAKE IT RIGHT. HOWEVER, IF A SITUATION EVER COMES UP WHERE A REFUND IS GRANTED, I RESERVE THE RIGHT TO REFUSE FUTURE SERVICES.